The Xiaomi Mi Smart Scale 2 is designed for more than just one person. It supports multiple user profiles, which makes it a practical choice for families, couples, roommates, or even coaches and clients sharing the same scale. Instead of mixing everyone’s measurements together in a single profile, the Mi Fit or Zepp Life app can store each person’s data separately, making long-term tracking much more accurate and useful.
That means each user can have their own:
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weight history
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BMI record
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body fat data
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body composition results
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progress trends
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personalized health insights
When profiles are set up correctly, the app helps ensure that one person’s results do not overwrite or distort another person’s data. This is especially important in households where several people use the same scale regularly.
This guide explains how to add a new user account or family member profile for the Xiaomi Mi Smart Scale 2, how multi-user detection works, how to improve accuracy, and what to do if the app assigns measurements to the wrong person.
Why Use Multiple Accounts on Xiaomi Mi Smart Scale 2?
Using multiple accounts is one of the most useful features of the Xiaomi Mi Smart Scale 2. Without separate profiles, all weight entries and body composition measurements would be mixed together, making the data confusing and unreliable.
According to your draft, multiple accounts are useful because they allow several people to share the same scale without mixing their data, while also storing each person’s individual progress, goals, and measurement history. They also make it possible to generate more personalized reports and insights for each user.
This is especially helpful for:
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families with several members
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roommates sharing one device
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partners tracking fitness together
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parents monitoring children’s growth
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coaches or trainers helping clients track progress
Instead of buying a separate smart scale for every person, one scale can serve the whole household as long as the app profiles are set up properly.
Requirements Before Adding a New User
Before you add another account or family member, the basic setup should already be working correctly.
Your uploaded text says that before adding a new user, you should make sure of the following:
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the Xiaomi Mi Smart Scale 2 is already paired with your smartphone through Mi Fit or Zepp Life
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Bluetooth is turned on
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your phone is within range of the scale
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you are signed in to your Mi Account
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the latest version of the app is installed
These requirements matter because user management is handled through the app, not directly on the scale. If the scale is not paired, or the app is outdated, some menus may be missing or fail to save properly.
Important note about user limits
Your draft also notes that the Mi Fit app can support up to 16 user profiles connected to one scale, and that the device can automatically recognize users based on differences in weight and body composition.
That makes the scale flexible enough for most households, even if several people use it daily.
How Multi-User Recognition Works
Before jumping into the steps, it helps to understand what the app and scale are doing in the background.
The Xiaomi Mi Smart Scale 2 does not just store one universal reading. Instead, it tries to match each new measurement to one of the saved profiles. It uses details such as:
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weight range
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body composition pattern
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previous measurement history
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profile information inside the app
This is why entering the correct details for each person is important. If you only add a nickname but do not set things like age, gender, and height correctly, the app may struggle to calculate BMI and related body composition values accurately.
If two users have very similar body weight, the scale may not always be able to decide automatically. In those cases, the app may ask you to choose the correct user manually. Your draft specifically mentions that when the scale sees multiple possible matches, the app can prompt you to select the correct user manually before the data is saved.
Step-by-Step: Add a New User to Xiaomi Mi Smart Scale 2
Step 1: Open the Mi Fit App
Start by launching the Mi Fit app or Zepp Life on your smartphone. Make sure the scale is already connected and has synced normally.
Your draft recommends waiting until your most recent weight measurement appears on the main dashboard before proceeding. This is a useful check because it confirms that the scale and app are communicating properly.
If the scale is not syncing at this stage, fix that first before trying to add new users.
Step 2: Go to Weight Details
Once the app is open, tap on your current weight result shown on the home screen.
According to the uploaded text, this opens the Weight Details page, where you can see:
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weight trend
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BMI
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analysis
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additional health data related to that account
This is important because user management for the scale is often tied to the weight section of the app rather than a totally separate device menu.
Step 3: Open User Management
On the Weight Details page, look for the “+” (Plus icon).
Your draft notes that this icon may appear in different places depending on the app version:
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in the top-right corner
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or near the bottom of the screen
Once you tap it, choose Add Member or Add New User to start creating another profile.
This is the part that sometimes confuses users, because menu locations may differ slightly between Mi Fit and Zepp Life, or between older and newer versions of the app. If the + icon is not immediately visible, it may be because the app version is outdated.
Step 4: Add a New Family Member
Next, tap the Plus (“+”) icon associated with Add Family Member.
At this point, the app should ask for personal details for the new user. Based on your draft, those details include:
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Nickname (Username)
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Gender
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Date of Birth / Age
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Height (in centimeters)
These details are not just for display. They are essential because the app uses them to calculate values such as:
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BMI
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body fat percentage
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body composition interpretation
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general health analysis
If the information is wrong, the measurement results may still be recorded, but the analysis may be misleading.
Step 5: Save the New User Profile
After filling in the required personal details, tap Save.
Your draft explains that once saved:
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the new account appears in the Family Members list
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the Mi Fit app syncs the new profile with the scale
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the scale becomes ready to recognize that person during future measurements
This is the point where the profile becomes active inside the ecosystem.
Step 6: Take the First Measurement for the New User
Once the new profile is created, have that person step onto the scale barefoot.
Your uploaded content explains that the Mi Smart Scale 2 will then attempt to automatically detect the new user’s profile based on their weight and body composition. The new measurement should then be stored under their individual account in the app.
Barefoot use matters because body composition features usually rely on proper contact with the scale’s sensors. If someone uses socks, the weight may still register, but body composition data may be limited or less accurate.
What Happens After the First Few Uses?
The more a person uses the scale, the better the app can learn their profile pattern.
Your draft suggests that each user should record at least 2–3 measurements so the scale can better learn who they are.
That means the first reading may not be enough for perfect automatic recognition in every case, especially if:
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two users have similar weight
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the app has very little history
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body composition patterns overlap
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the phone is not nearby during early use
After a few consistent measurements, detection usually becomes more reliable.
How to Manage Multiple Users Later
Once several users are added, you can go back and manage them whenever needed.
Your draft states that you can view, edit, or remove any user profile by going to:
Profile → Family Members → [Select User]
From there, you can update details such as:
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height
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age
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gender
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nickname
You can also delete a user entirely if that person no longer uses the scale.
This is useful when:
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a child grows and height needs updating
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a nickname needs changing
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a user was added incorrectly
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a former roommate no longer uses the scale
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one profile keeps getting mistaken for another
Keeping these details updated helps improve both analysis and profile recognition.
Troubleshooting Common Multi-User Problems
Your uploaded file includes a helpful troubleshooting table. Here is that guidance expanded into plain language.
1) New user not appearing
Possible cause: The app has not synced properly.
Suggested fix: Restart the app or refresh the Bluetooth connection.
In practice, this means you should:
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close and reopen Mi Fit / Zepp Life
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make sure Bluetooth is enabled
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keep the phone near the scale
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let the app reconnect fully
Sometimes the new profile exists, but the device list or measurement screen has not refreshed yet.
2) Scale assigns data to the wrong person
Possible cause: Two profiles have similar weight.
Suggested fix: Manually reassign the measurement in the Mi Fit app.
This is one of the most common shared-scale problems. If two users are close in weight, the scale may guess incorrectly. In those cases:
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check the result immediately in the app
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assign it to the correct user if prompted
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let each person build more history over time
The app’s recognition tends to improve once it has more data for each profile.
3) The “+” icon is missing
Possible cause: The app version is outdated.
Suggested fix: Update Mi Fit or Zepp Life to the latest version.
This is important because Xiaomi app interfaces can change over time. If the menu in your guide does not look exactly the same, the first thing to check is whether your app is updated.
4) Data is not saving
Possible cause: No internet or Bluetooth connection.
Suggested fix: Make sure both are active and retry.
If the scale seems to measure normally but the app does not save anything, focus on connectivity first rather than recreating the user account.
Tips for Accurate Multi-User Detection
Your draft includes several excellent tips for improving accuracy when multiple people share one scale. Expanded slightly, they are:
Record at least 2–3 measurements per person
The scale gets better at recognizing people when it has more historical data. One reading may not be enough for confident automatic matching.
Always measure barefoot
Barefoot measurements help the scale capture body composition data properly, which improves profile identification and analysis.
Use a flat surface
A hard, level floor gives more consistent readings than carpet or soft flooring.
Manually select the correct user if weights are similar
If two users are close in body weight, manual confirmation is sometimes the safest way to prevent data mix-ups.
Keep the smartphone nearby during early use
During the first few sessions, keeping the phone close can help the app sync faster and improve recognition setup.
Expanded Summary of the Process
Your uploaded content ends with a simple summary table. In plain form, the process is:
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Open Mi Fit App
Launch the app and make sure the scale is connected. -
Go to Weight Results
Open the detailed weight page from the home screen. -
Tap the “+” Icon
Use the add-user option from the weight details area. -
Add Family Member
Enter the person’s nickname, height, age, and gender. -
Save Profile
Confirm the new user account in the app. -
Step on the Scale
Have the new user take a measurement so the scale can begin recognizing that profile.
Final Takeaway
The Xiaomi Mi Smart Scale 2 supports multiple user profiles, making it easy for several people to share one device while keeping measurements separate. By adding a new family member or user inside the Mi Fit or Zepp Life app, each person can maintain their own weight history, BMI, body composition data, and progress tracking. Your draft explains that the key steps are opening the app, going to the weight details section, tapping the + icon, entering the new user’s personal information, saving the profile, and then taking a barefoot measurement so the scale can begin learning that user.
When profiles are set up properly, the scale can usually switch between users automatically. And if two users have similar weight, the app can help by letting you manually choose the correct account.